Frederick Sona
HomeCase Studies › Role playbook › Head of Partnerships
Role Playbook Playbook

Working with a Head of Partnerships

How a senior marketing leader briefs, reviews, measures, and grows this seat. Written from the perspective of somebody who has hired for or held this role.

Type: Role playbook
Playbook, not shipped engagement. A working guide for how a senior marketing leader collaborates with, hires for, or holds this role.

What this role actually does

The Head of Partnerships owns the alliances, integrations, resellers, and channel motions that produce revenue the company cannot produce direct. The seat reports to the CRO or the CMO depending on org shape and often carries a dotted line to product. In a platform company the seat is strategic because the ecosystem is the product moat. In a B2B software company the seat is often the second growth engine after direct sales.

How the day breaks down

A working Head of Partnerships spends real hours with product on integration prioritization, real hours with sales leaders on co selling motions, real hours with the CFO on partner economics, and real hours with legal on the contract templates. The seat carries a partner marketing manager, a partner enablement lead, and a small BD team focused on signing new partners. Headcount is thinner than most VP roles because the seat produces revenue through influence rather than through direct sellers.

What sits inside the number

The Head owns partner sourced pipeline, integration revenue, and the ecosystem story. They also own the go to market with each strategic partner, which means negotiating the joint marketing budget, the co sell motion, and the incentive structure.

What a functioning Head of Partnerships does not do: close direct deals, own the product roadmap, or run partner marketing campaigns personally. They do not own the sales number end to end and they do not own the marketing budget. They own the partner ecosystem and the partner sourced pipeline. A Head who is negotiating every partner contract personally has a scope problem the CRO has to fix.

The Head also owns the political trust between the ecosystem team and direct sales. Direct sellers see partners as a threat to commission. Partners see direct sellers as a barrier to the customer. The Head is the person who resolves that tension every quarter through the comp plan, the deal registration protocol, and the co sell playbook.

How to brief them well

You brief a Head of Partnerships on the ecosystem outcome and the partner mix. Here is the strategic partner tier the company needs to build. Here is the reseller channel expectation. Here is the technology partner slate that matters for the product roadmap. Here is the budget and headcount. The Head comes back inside four weeks with a tiered partner plan, a resource plan, and a set of asks for product and marketing.

Bad briefs look like a partner logo wish list. Please sign Microsoft. Please sign Salesforce. Please sign a big consulting partner. Every logo ask without a business rationale produces partner meetings that never close into commercial motion. A Head who chases logos without a plan spends a year producing press releases and no pipeline.

Context the Head needs on arrival includes the actual state of the current partner roster, which partners generate real pipeline versus which produce noise, the state of the partner portal and enablement materials, and the political relationship between partnerships and direct sales. A Head who does not know which sales leader hates partners is going to walk into a fight they cannot yet name.

The strongest brief pairs a partner outcome with a hard boundary. Sign three strategic ISV partners inside the year. Do not open a reseller channel until direct sales hits plan. Do not offer margin that dilutes ACV. Named nos protect the partner economics from the sales leader who wants to give up thirty points to close a deal.

The strong brief also names the partner category the Head will not chase. Every CEO wants a marquee partner in every category. The Head who accepts the mandate to sign in every category ships shallow relationships with all of them. Naming the categories outside scope in month one is what keeps the partner strategy coherent.

Review cadence + operating rhythm

Weekly at the Head level is a partner pipeline review and a leader standup. A Monday of about an hour with the partner team covering active partner conversations, joint pipeline progress, and any partner escalation. A Wednesday sync with sales leaders on co selling deals. A Friday one on one with the CRO or CMO. Numbers reviewed weekly are partner sourced pipeline, active partner opportunities, and any strategic partner that is drifting from plan.

Monthly is the operating review. Partner sourced and influenced pipeline, integration revenue, partner enablement metrics, and the state of each strategic partner relationship. The Head walks in with a proposal to double down on high performing partners and reduce investment in low performing ones.

Quarterly is where the honest conversation happens. The Head presents the partner portfolio health, joint marketing spend efficiency, and the plan for the next quarter. Strategic partners have their own QBR where the Head reviews the joint plan with the partner's own team. This is where partnerships get expanded or retired.

Annual planning at the Head level is a partner tier plan, an integration roadmap ask, and a joint marketing budget. A Head who arrives at January without a written partner plan is going to lose budget to direct sales and marketing.

Between the standing cadences the Head also runs a quarterly business review with each strategic partner. The QBR forces both companies to reconcile the plan, the pipeline, and the enablement. Partners that do not sustain a real QBR conversation are not strategic partners, and the Head who does not enforce the QBR discipline finds this out too late.

Measurement (real KPIs, not vanity)

Four numbers matter at the Head of Partnerships level.

First, partner sourced pipeline and closed won. Pipeline where a partner originated the opportunity and closed won where the partner was the sourcing party. The number that ties partnerships to revenue. A Head who cannot pull this from the CRM in a week is not close enough to the ops layer.

Second, partner influenced pipeline. Pipeline where a partner participated in the deal but did not source it. Common in ISV motions where the partner integration is a deal accelerator.

Third, partner enablement completion. Percentage of active partners with certified sellers, current enablement materials, and quarterly business reviews. Low completion predicts a partner channel that is inactive by year end.

Fourth, ACV lift on partner assisted deals. Deals with partner involvement should carry higher ACV or higher win rate than cold direct. When they do not, the partner motion is producing air cover and not commercial lift. The Head who cannot show ACV lift is running a business development function, not a partner function.

Vanity metrics that mislead include partner logo count, press release count, joint webinar attendance, and MDF spend without pipeline attached. A Head who reports logos without pipeline is padding.

The diagnostic layer under partner sourced pipeline is the segment cut of partner deals versus direct deals. When partner deals are concentrated in one segment or one geography, the ecosystem is working in a narrow band. Expansion is either a new partner class or a coverage change, and the diagnosis surfaces here first.

Compensation + career path (honest ranges)

Head of Partnerships comp splits into three market bands.

Mid market

Mid market. Series B to C, ten to fifty million ARR. Base 170 to 230 thousand. Variable 40 to 80 percent of base tied to partner sourced pipeline or revenue. Equity 0.10 to 0.35 percent. On target earnings 260 to 400 thousand.

Tech metro

Tech metro. Series C onward, fifty to two hundred million ARR. Base 220 to 300 thousand. Variable 50 to 100 percent. Equity 0.06 to 0.22 percent. On target earnings 350 to 590 thousand. Team size four to nine.

Coastal enterprise

Coastal enterprise. Public or late private. Base 275 to 380 thousand. Variable 60 to 100 percent. Equity or RSUs 300 thousand to 900 thousand a year. Total comp 750 thousand to 1.5 million. Team size seven to fifteen.

The typical next step is VP of Sales or CRO in a partner heavy company, Chief Ecosystem Officer at a platform company, or founder of an integrations focused startup. The move to CRO is more common than for other marketing seats because the Head already carries a revenue number.

Common departures. The two year exit when the partner motion does not produce ACV lift. The eighteen month exit when a new CRO decides partners belong under direct sales. The clean four year run when the Head builds a compounding ecosystem. A healthy tenure is three to five years.

The negotiation moment for a Head of Partnerships is the variable comp structure. Variable tied to signed partnerships incentivizes logo count. Variable tied to partner sourced revenue incentivizes commercial motion. Boards get what they compensate for and the offer that gets the ratio wrong produces a Head who chases signatures instead of revenue.

Common ways this seat fails

The Head who chases logos without pipeline. Every quarter produces a press release about a new partnership. None of them close deals. Two years in the partner roster looks impressive on the site and produces nothing in the CRM. The board catches this pattern by year two.

The Head who cannot align with direct sales. Sales leaders view partners as a threat to commission. Partners view sales as a blocker. The Head sits in the middle and cannot get either side to co sell. The right move is a written co sell playbook ratified by the CRO in the first ninety days.

The Head who gives away too much margin. Reseller programs offer forty percent discount. Referral programs offer twenty percent. The CFO watches the ACV curve stretch and cuts the program. A Head who does not defend partner economics loses the seat inside two years.

The Head who cannot get product engineering time. Every strategic ISV partner needs an integration. The head of product will not commit. Deals stall. The Head who does not negotiate integration capacity with product in month one has no room to negotiate the rest of the year.

The Head who over invests in partner marketing without enablement. Joint webinars, joint content, and co branded assets ship every quarter. Nobody at the partner sells the product. Enablement moves the needle. Marketing does not. A Head who does not fund seller enablement first is running theater.

The seat also fails when the Head cannot enforce ideal customer profile discipline in the partner motion. Partners bring deals that do not fit. Sales closes them anyway because the top of funnel is thin. Twelve months later the churn cohort tells the truth about who the partner brought in and the Head loses the political argument for the next partner tier.

If you are building or hiring this seat and want to talk, tell me what you are trying to move.

Start a conversation
← Back to case studies