Frederick Sona
HomeCase Studies › Role playbook › Director of Marketing
Role Playbook Playbook

Working with a Director of Marketing

How a senior marketing leader briefs, reviews, measures, and grows this seat. Written from the perspective of somebody who has hired for or held this role.

Type: Role playbook Format: Brief + cadence + measurement
Playbook, not shipped engagement. This is a working guide for how a senior marketing leader collaborates with, hires for, or holds this role.

What this role actually does

A Director of Marketing runs a functional area under a VP or CMO. In a mid sized company that means owning demand generation, or content, or product marketing, or a segment like SMB or enterprise. In a smaller company the seat often owns everything by default, which makes the title misleading. The real work of a director is where strategy meets execution. The person in this seat is close enough to the campaigns to know what is broken and senior enough to fix it without escalating.

A working director spends the week on three things. Team management, which is usually two to five direct reports, one on ones, and coaching on the actual work. Program execution, which is running the calendar for their function and unblocking the specialists underneath. Cross functional partnership, which is where the director spends more time than they expect: with sales on handoff, with product on launch timing, with finance on spend against pace, with brand on message consistency. The director is the person who resolves the small conflicts that would otherwise land on the VP's desk.

The director owns budget within their function, owns hiring for their team, and owns the operating rhythm inside their area. They do not own the strategy, though they influence it heavily. They do not own the pipeline number end to end. They own the piece of the pipeline that comes through their function.

What a director does not do: run everything themselves, avoid hard conversations with underperforming specialists, or promise a launch date to the CMO without first checking with the team who will build it. If the director is writing subject lines, drafting landing pages, or personally editing every ad, they are covering for a hire that should have happened three months ago. The director who does not delegate becomes a senior individual contributor with a title, and the team stops producing.

How to brief them well

Briefing a director works when the VP or CMO is clear on the outcome, the boundary of the function, and the budget. The best brief is short: here is the pipeline or funnel number this function owns, here is the budget, here is the headcount, here is what falls outside your scope. The director builds the plan from there and comes back inside two weeks with a functional operating plan the VP can defend upstairs.

Bad briefs at this level look like a list of programs the VP wants launched. Please run this campaign, please launch this partner, please build this landing page series. Directors executing a program list stop thinking, and inside a quarter they are running a project management function rather than a marketing function. When the number slips, the VP owns it, and the director gets moved.

Context the director needs on day one includes the previous director's team dynamics, the state of the current tech stack, the actual state of the pipeline they are inheriting, and any commitments the VP has made externally that the director has to respect. A director who inherits an unspoken commitment to a launch date is going to miss it.

The strongest brief pairs a functional outcome with a delegated decision authority. Own SMB demand. Hit forty percent of pipeline for that segment. You have full authority on channel mix, agency selection, and creative approach up to fifty thousand a month. Anything above that runs through the VP. Named authority saves the director from asking permission every week and saves the VP from being a bottleneck.

Review cadence + operating rhythm

Weekly rhythm

Weekly for a director is a heavier calendar than a VP because the director is closer to the work. A Monday standup with the team of thirty to forty five minutes, a Tuesday go to market sync with sales for the segment, a Wednesday campaign performance review with the specialists, and a Thursday one on one with the VP. Numbers reviewed weekly are pipeline pace, campaign performance, and spend against pace. The director makes small tactical decisions on the weekly and escalates the strategic ones to the VP.

Monthly and quarterly reviews

Monthly is the operating review. Cost per SQL, pipeline sourced and influenced for the function, blended CAC on programs that carry economics, and yield per channel. The director walks in with a proposed reallocation across their programs and the VP either signs off or negotiates. Monthly is also when the director does formal performance reviews with each direct report.

Quarterly is the harder review. The director presents a written retrospective on the last quarter and a plan for the next. What is being killed, what is being doubled, what is being tested. The VP takes the plan upstairs. If the director cannot articulate why they are killing something they built, they are not thinking like a director. This is the review that separates the people ready for VP from the people who are not.

Annual planning

Annual planning at the director level is a bottom up exercise. The director sizes headcount, sizes budget, forecasts pipeline yield from their programs, and hands the number to the VP. The VP negotiates upward. The director whose annual plan is defensive or hedged is going to lose budget to peers whose plans are ambitious and honest. Both extremes fail. The plan that lands is the one where the number is achievable in the base case and stretch in the upside case.

Measurement (real KPIs, not vanity)

Four numbers matter for the director seat.

Pipeline sourced by the function, cut by segment. This is the number the director owns. It maps directly to what sales converts and it is the number the VP will defend or fail to defend upstairs. Any director who cannot tell you their pipeline number without opening a spreadsheet is not close enough to the work.

Cost per SQL for the function's programs. This is the operator number. It rolls up spend, targeting, and handoff quality in one metric. A director watching cost per SQL drift up quarter over quarter is watching either a targeting problem or a sales acceptance problem develop. Either one has to be diagnosed in the next thirty days or the number gets worse.

Cycle time from campaign concept to launch. Four weeks is healthy. Twelve weeks is broken. Cycle time drifts up when the team is unclear on priorities, understaffed, or blocked on approvals. The director owns unblocking. When cycle time is broken and stays broken, the director is either avoiding the hard conversation with a bottleneck team member or refusing to escalate to the VP.

Program yield. Revenue or pipeline generated per dollar spent on a given program, tracked monthly. A director who cannot rank programs by yield at the end of a quarter has been running on activity rather than on outcomes. The director who ranks and prunes every quarter compounds their function's productivity.

Vanity metrics that mislead include impressions, opens, MQL volume, session count, and social engagement. Any metric that does not tie to pipeline or retention in two steps is a distraction. The director who leads a review with impressions is teaching the VP not to trust the review. The director who leads with pipeline sourced and cost per SQL earns the meeting time and the budget for the next quarter.

Compensation + career path (honest ranges)

Director of Marketing compensation varies more by market than by function. The three bands are honest about local pay scales.

Compensation bands by market

Mid market. Series A to B, three to twenty five million ARR. Base 135 to 175 thousand. Bonus 10 to 20 percent. Equity 0.05 to 0.20 percent. Total cash 150 to 210 thousand. Team size two to four. Often functional director: director of demand, director of content, director of product marketing. Small companies sometimes conflate the title with a head of marketing role.

Tech metro. Series B to D, twenty five to one hundred fifty million ARR. Base 165 to 215 thousand. Bonus 15 to 25 percent. Equity 0.04 to 0.12 percent. Total cash 190 to 270 thousand. Team size three to six. Cross functional coordination with sales and product is expected weekly.

Coastal enterprise. Series C onward, or public, based in San Francisco, New York, or Boston. Base 195 to 260 thousand. Bonus 20 to 30 percent. Equity or RSUs 100 to 300 thousand a year. Total cash 240 to 350 thousand. Team size four to eight. Directors at this level often have senior individual contributors reporting in and manage a mix of specialists and managers.

The typical next step is a VP role at the same company or a similar director role at a larger company. The lateral move to a bigger director role at a larger company teaches scope and political skill and is a common intermediate step before promotion. Directors who jump straight to VP at a much larger company often bounce inside two years because the political and operating rhythm at the larger scale is different.

Common departures. The two year exit when the VP promotion does not come. The eighteen month exit when the director realizes the VP layer is stacked and there is no path. The clean three year run when the director builds a strong team and then leaves for a VP seat elsewhere. Directors who stay in place four years without a promotion are either happy with the role or invisible upstairs. Both are worth naming in a one on one.

Common ways this seat fails

The director who never lets go of the work. Promoted from senior manager, still writes the emails, still edits the ads, still owns the calendar. The team hires under them do not grow because the director takes back every task at the first sign of quality slip. Inside two quarters the VP notices, and the director is either coached or moved.

The director who cannot say no to the VP. Every campaign idea from upstairs lands in the plan, the calendar collapses, and cycle time triples. The team burns out. Two quarters of that pattern and the strong people apply out. The director who cannot filter for their team is running a project management function, not a marketing function.

The director inheriting a bad hire and not moving them. The previous director hired a specialist who is underperforming and the new director spends nine months hoping the person will improve. They do not. The strong performers on the team lose trust. The right move at month two is a direct conversation and a thirty day plan. The director who avoids that conversation loses their credibility with the rest of the team.

The director who confuses activity with results. Twelve campaigns ran, six pieces of content shipped, and pipeline is flat. The pattern is easy to miss from inside the seat because everything on the calendar was executed. The director who does not audit yield at the end of every quarter carries dead programs into the next one and loses the budget argument at annual planning.

The director who never invests in the tech stack. Attribution is broken, the CRM is a mess, and the director spends every review defending numbers that finance does not believe. The right investment is often ten hours of RevOps time and a decision on which tool to sunset. The director who refuses to do that work is going to lose every budget argument until they do.

If you are building or hiring this seat and want to talk, tell me what you are trying to move.

Start a conversation
← Back to case studies